|
HOUSING COMMITTEE |
Agenda Item 148
Brighton & Hove City Council |
|
Subject: |
Housing Committee workplan progress update and Housing performance report - Quarter 3, 2020/21 |
|||
|
Date of Meeting: |
17 March 2021 |
|||
|
Report of: |
Executive Director Housing, Neighbourhoods & Communities |
|||
|
Contact Officer: |
Name: |
Ododo Dafé |
Tel: |
01273 293201 |
|
|
Email: |
ododo.dafe@brighton-hove.gov.uk |
||
|
Ward(s) affected: |
All |
|||
FOR GENERAL RELEASE
1. SUMMARY AND POLICY CONTEXT:
1.1 This report illustrates progress against Housing Committee work plan 2019-23 priorities and targets, as well as other Housing service targets. The report covers Quarter 3 of the financial year 2020/21 and is attached as Appendix 1.
1.2
Information highlights from the quarter
include:
· Customer feedback – 104 compliments received from customers, and 67% of stage one complaints responded to within 10 working days
· Private sector housing – 17 empty homes returned to use
· Housing needs – at end December, 225 people sleeping rough or at risk of doing so were accommodated as part of the Council’s Covid-19 response
· Council housing management – re-let times continue to be impacted by Covid-19 restrictions, and 46 homes were let in an average of 87 days
· Council housing repairs and maintenance – 98.2% of emergency repairs were completed within 24 hours and 77.0% of routine repairs were completed within 28 days.
2. RECOMMENDATIONS:
2.1 That Housing Committee notes the report.
3. RELEVANT BACKGROUND INFORMATION/CHRONOLOGY OF KEY EVENTS:
3.1 The report uses red, amber and green traffic light symbols to provide an indication of performance, and also trend arrows to provide an indication of movement from the previous quarter.
4. COMMUNITY ENGAGEMENT AND CONSULTATION:
4.1 This report will go to Area Panels in March 2021 for residents to comment and enquire upon. Changes have been made to this report based on feedback about the previous report at January Area Panels, including the addition of a new gas safety performance indicator for Seaside Homes properties.
5. FINANCIAL & OTHER IMPLICATIONS:
Financial Implications:
5.1 The financial implications are contained in the report. An area of performance with significant financial effect is the ability to collect rents from tenants as well as the impact of the length of time that properties are empty. Over the last two years the percentage of rent collected has fallen in the HRA, and although the performance still compares favourably when benchmarked against other stock holding councils around the country, this is of concern and a review is underway to identify actions that will help to improve this. Indicator 15.1 shows that during the third quarter of 2020/21, rent arrears for current tenants have increased. The percentage of rent being collected is 96.41%. This compares to a collection figure of 97.14% a year ago at quarter 3 in 2019/20. It is difficult to establish how much of this decline is due to the pandemic or other underlying factors.
5.2 Indicator 15.15 shows that there are 305 empty council homes and 15.3 states that the average re-let time is 87 days when major works are excluded. At an average rent of approximately £93 per week, each empty property costs on average £8,091 in lost rent. As a result the budget for lost rent due to empty properties is forecast to overspend in 2020/21 by £0.200m. Empty properties also extends the time those on the Housing Register are waiting for council housing and increases the costs incurred on temporary accommodation. These delays have been largely caused by the pandemic and it is therefore imperative re-let times are improved going forward so that the HRA can maximise its rental income, reduce waiting times and reduce the costs of temporary accommodation in the general fund
Finance Officer Consulted: Monica Brooks Date: 04/03/21
Legal Implications:
5.2. There are no significant legal implications arising from this report which is for noting.
Lawyer Consulted: Liz Woodley Date: 02/03/2021
Equalities Implications:
5.3 There are no direct equalities implications arising from this report.
Sustainability Implications:
5.4 The average energy efficiency rating of council homes stands at 67.8 (out of a maximum of 100) and efforts to increase this rating contribute towards the council's sustainability commitments and help to reduce fuel poverty.
Crime & Disorder Implications:
5.5 There are no direct crime and disorder implications arising from this report. Cases of anti-social behaviour involving criminal activity are worked on in partnership with the police and other agencies.
Risk and Opportunity Management Implications:
5.6 There are no direct risk and opportunity implications arising from this report.
Public Health Implications:
5.7 A large number of services were stopped or significantly impacted in March 2020 in order to comply with Coronavirus (Covid-19) restrictions.
Corporate or Citywide Implications:
5.8 There are no direct corporate or citywide implications arising from this report.
SUPPORTING DOCUMENTATION
Appendices:
Background Documents:
None